7 (Good & Bad) Crisis Management Examples

We’d all like to think we respond well under pressure. That we rise to the occasion. That we handle criticism like the professionals we are. Unfortunately, that’s not always the case for companies in crisis and the humans who run them. That’s why a crisis management strategy is so crucial. Crisis management is a corporate … Continued

Useful Resources for Business Continuity Planning

With the focus of this month’s issue centering around crisis management, we thought you might find these resources useful to help you build your BCP (Business Continuity Plan) and CMP (Crisis Management Plan), as well as providing some resources to help you in case of an emergency. The first comes from Business Queensland and provides … Continued

What is Prompt Engineering?

Just as better ingredients can make for a better dinner, better inputs into a generative AI model can make for better results. Prompt engineering is the practice of designing inputs for generative AI tools that will produce optimal outputs. The inputs are called prompts, and the practice of writing them is called prompt engineering. What’s … Continued

What is the Real Opportunity For Partners in Generative AI

Generative AI continues to dominate discussions around tech industry and channel growth opportunities. As an example of hype, McKinsey & Company predicted a potential of $4.4 trillion of Gen AI economic boost – the equivalent of adding another Germany or auto industry to the world GDP. But what does that mean for partners? In this … Continued

CompTIA Launches Spotlight Awards in ANZ

CompTIA will be hosting the first ever ANZ Spotlight Awards on 25th October in Sydney, right after the ANZ Community Meeting. These highly coveted awards have been running in the UK and US for 8 years, and recognise the best of the best in our community, and those who have demonstrated thought leadership in the … Continued

What Is An Effective Meeting?

In today’s fast-paced and digital work environment, meetings have become a common source of frustration and inefficiency. Many meetings are held without a clear purpose or adequate preparation, resulting in wasted time and poor decision making. However, effective meetings can be a powerful tool for collaboration and productivity when approached with purpose, preparation, and presentation. … Continued

7 Common IT Training Mistakes To Avoid

In today’s fast-paced and ever-evolving world of technology, keeping IT teams equipped with the latest skills and knowledge is crucial for organizations to stay competitive. However, many IT leaders fall into common training mistakes that hinder their teams’ growth and potential. In this insightful post, John Edwards (CIO (US) delves into seven common IT training … Continued

Save The Date for the CompTIA Spotlight Awards

October 25th will be the date for the inaugural CompTIA Spotlight Awards. These awards will take place during an industry gala dinner, and will recognise four individuals, and four organisations, in the CompTIA Community, who have demonstrated excellence in their field.  Individual Awards Company Awards Please Note: You must be an employee of a CompTIA … Continued

The Four Challenges Of Adopting A Subscription Model

The growing preference for companies to use third-party cloud-based software services is having a profound impact on the enterprise technology market. For software providers, the subscription business model is becoming the dominant one. New Software-as-a-Service (SaaS) entrants were “born in the cloud,” but numerous hardware and software companies started out with traditional on-premises licensing models. … Continued